WaterShare+

The Panel’s public meetings are a great opportunity for you to engage and put your questions directly to our senior leadership.

Where these meetings occur in-person, we bring along staff from specialist teams so that you can learn more about your water. Don’t worry if you can’t make it in person though – many of the Panel’s public meetings are online.

Details of our next meeting:

• Title:  Customer Annual General Meeting (CAGM) 
• Event Date: Tuesday, 2nd September 2025
• Location:  The Bridge House Hotel, 2 Ringwood Road, Bournemouth BH22 9AN
• Time: 10am-1:30pm

Chaired by Lord Matthew Taylor, The Panel is formed of eight members who act as advocates for local customers and other stakeholders. The panel members represent all of our supply areas, including Devon, Cornwall, Bristol, and Bournemouth.

Lord Matthew Taylor, Chair

Chair of WaterShare+ Group Panel

Matthew has championed environmental improvement and a stronger customer voice in the water sector over many years. He professionally advises Government, local authorities and the private sector on planning for sustainable communities, community engagement and the wider environment.

Peaches Golding OBE, Deputy Chair

Deputy Chair of WaterShare+ Group Panel and Chair of Bristol Water Challenge Panel

Peaches is His Majesty’s Lord Lieutenant for Bristol. She is an experienced Executive and Non-Executive Board member in the private, public and charitable sectors and an Honorary Captain, Royal Naval Reserves.

Anthony Denham

Deputy Chair of Bristol Water Challenge Panel

After 35 years in the nuclear power industry, Anthony became a water customer champion by joining the Consumer Council for Water. Since 2015, Anthony has helped to lead the challenge on behalf of water customers in the South West.

Nick Buckland OBE

WaterShare+ Chair for the Devon region

Nick transitioned from a successful IT career to a diverse portfolio across voluntary, public, and private sectors. He was honoured with an OBE in 2009 and an Honorary Doctorate in Technology in 2013.

Dinah Cox OBE DL

WaterShare+ Deputy Chair for the Devon region

Dinah chairs Devon Community Foundation, and is a Non-Executive Director for Devon and Cornwall Police and advises the National Trust. Awarded an OBE in 2008, she champions the voices of vulnerable communities.

Carole Theobald

WaterShare+ Chair for the Cornwall region

Carole is Chief Executive of iSight Cornwall, with over 25 years of leadership experience in the public and charity sectors. She specialises in strategy, communications, and advocacy, with a strong track record in inclusive engagement and reputation management.

Ben Harper

WaterShare+ Deputy Chair for the Cornwall region

Ben is Chief Executive of the Watergate Bay group of companies, in Cornwall. Ben is a champion for business within the South West and his experience in customer focused businesses provides the panel with external insight and perspective.

Richard Lacey

WaterShare+ Chair for the Bournemouth region

Richard, a Chartered Civil Engineer with extensive UK and international water industry experience, supports Bournemouth Water customers through the WaterShare+ Panel, following his leadership during South West Water’s acquisition of the company in 2016.

Louise Coulton

WaterShare+ Deputy Chair for the Bournemouth region

Louise is a collaborative senior leader with 25+ years in financial services, including 14 in compliance. She champions ethical governance, regulatory integrity and consumer advocacy across public and social sectors.

Alison Thompson

Steve Crabb

WaterShare+ Co-Chair for the SES region, Co-Chair of the SES Customer and Environment Scrutiny Panel

Steve is a consumer affairs specialist who focuses particularly on ensuring that vulnerable households receive fair and accessible services. He has held senior roles at British Gas and the Alzheimer’s Society and is also an award-winning writer.

Please remember information on this web page in relation to the share alternative under the WaterShare+ scheme is information only and not recommendation or advice. You might wish to consult an authorised financial advisor.

_{References to and details of the customer share offer (the “Offer”) in Pennon Group Plc (“Pennon”) on this website are an advertisement and not a prospectus for the purposes of the EU Prospectus Regulations. The references to and details of the Offer, which have been prepared by and are the sole responsibility of Pennon, have been approved solely for the purposes of section 21 of the Financial Services and Markets Act 2020, as amended by Barclays Bank PLC (“Barclays”) on 11 November 2022.} 

_{Barclays, whose registered address is at 1 Churchill Place, London E14 5HP, is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.  Barclays is acting exclusively for Pennon and for no-one else in relation to or in connection with the Offer and will not be responsible to anyone other than Pennon for the protection offered to clients of Barclays and is not providing, and will not provide, advice in relation to the Offer or any related matter.} 

_{Customers should not elect to acquire the Pennon shares in the Offer except on the basis of the information contained in the customer guide published by Pennon.  You can read the customer guide by clicking on the link on this page.}

_{This advertisement does not constitute an offer or recommendation concerning the Pennon shares. The Nominee Service is provided by Link Group which is a trading name of Link Market Services Trustees Limited which is authorised and regulated by the Financial Conduct Authority.  Registered office: Central Square, 10th Floor, 29 Wellington Street, Leeds LS1 4DL. Registered in England and Wales No. 027279260. For further information, including the legal and regulatory status of this company, can be found via this web link.}