Our plans
To achieve our vision of trust beyond water we have created long term and shorter term plans that look at our plans.

Our Business Plan 2025 - 30
Informed and founded on your feedback, we are delighted to share a summary of Our Plan for Change 2025 – 30.

Plans for all
We've been on a long journey with our customers as we've built our plans for the future.

Our long-term ambition
Our vision for the future is “Trust beyond water – providing excellent customer experiences.” Learn more about our ambitions below...

Planning for drought
Our resources are well managed and so, hopefully, we will never be in a drought. But we plan for it just in case.

Water resources
Managing our water resources is critical to what we do. Over the next 25 years our area will face increasing pressures due to growth and climate change.

Regulatory & policy
Bristol Water’s Regulatory Policy and Consultations

WaterShare+
WaterShare+ is a scheme designed to give you a share in what we do or money off your bill.

Our customer
Our customers are the life and energy of our business and everything we do is to improve the experience we give them.