Our plans
To achieve our vision of trust beyond water we have created long term and shorter term plans that look at our plans.
![ducks walking into a lake](https://www.bristolwater.co.uk/hs-fs/hubfs/Bristol%20Water%20Chew%20Valley%20May%2022-9R5A2904-InstaRes.jpg?width=500&height=500&name=Bristol%20Water%20Chew%20Valley%20May%2022-9R5A2904-InstaRes.jpg)
Our Business Plan 2025 - 30
Informed and founded on your feedback, we are delighted to share a summary of Our Plan for Change 2025 – 30.
![Man gardening in an allotment](https://www.bristolwater.co.uk/hs-fs/hubfs/_2023/Updated%20images%20May%202023/BRISTOL_WATER_DEC_2022_072.jpg?width=500&height=500&name=BRISTOL_WATER_DEC_2022_072.jpg)
Plans for all
We've been on a long journey with our customers as we've built our plans for the future.
![Bristol Water employee preparing for work](https://www.bristolwater.co.uk/hs-fs/hubfs/_2023/Updated%20images%20May%202023/FINAL-EDIT---LowRes---7830---167.jpg?width=500&height=500&name=FINAL-EDIT---LowRes---7830---167.jpg)
Our long-term ambition
Our vision for the future is “Trust beyond water – providing excellent customer experiences.” Learn more about our ambitions below...
![Tap](https://www.bristolwater.co.uk/hs-fs/hubfs/Site%20Assets/Images/Your%20Home/tap.jpg?width=500&height=500&name=tap.jpg)
Planning for drought
Our resources are well managed and so, hopefully, we will never be in a drought. But we plan for it just in case.
![Floor tiles arranged into a boat pattern](https://www.bristolwater.co.uk/hs-fs/hubfs/Site%20Assets/Images/About%20Us/FINAL-EDIT-LowRes-7039-98-e1582640146853.jpg?width=500&height=500&name=FINAL-EDIT-LowRes-7039-98-e1582640146853.jpg)
Water resources
Managing our water resources is critical to what we do. Over the next 25 years our area will face increasing pressures due to growth and climate change.
![Business documents on office table with smart phone and laptop computer and graph financial with social network diagram and three colleagues discussing data in the background](https://www.bristolwater.co.uk/hs-fs/hubfs/Stock%20images/business%20documents%20on%20office%20table%20with%20smart%20phone%20and%20laptop%20computer%20and%20graph%20financial%20with%20social%20network%20diagram%20and%20three%20colleagues%20discussing%20data%20in%20the%20background.jpeg?width=500&height=500&name=business%20documents%20on%20office%20table%20with%20smart%20phone%20and%20laptop%20computer%20and%20graph%20financial%20with%20social%20network%20diagram%20and%20three%20colleagues%20discussing%20data%20in%20the%20background.jpeg)
Regulatory & policy
Bristol Water’s Regulatory Policy and Consultations
![WaterShare+](https://www.bristolwater.co.uk/hs-fs/hubfs/WaterShare+.jpg?width=500&height=500&name=WaterShare+.jpg)
WaterShare+
WaterShare+ is a scheme designed to give you a share in what we do or money off your bill.
![Young woman using a computer at home](https://www.bristolwater.co.uk/hs-fs/hubfs/Site%20Assets/Images/Your%20Home/young-woman-using-computer-at-home-picture-id915637018.jpg?width=500&height=500&name=young-woman-using-computer-at-home-picture-id915637018.jpg)
Our customer
Our customers are the life and energy of our business and everything we do is to improve the experience we give them.