My Account
Find out more about online billing, keeping your details up to date and more.
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Pay a bill
Choose from several ways to pay your water bill, learn about how your bill is calculated, and log in to your account.
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I'm moving home
If you’re moving home, all you need to do is complete our online moving form and we'll take care of the rest.
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Online billing
Paying your bill online just got easier. Find out more information about the benefits of online billing now.
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Priority Services
If you have additional needs or a disability, you can sign up to our Priority Services register for free.
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I'm struggling to pay
We have a range of plans to reduce your bills or help manage your payments.
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Payment Plans
If you need help paying your bill, there are a range of payment plans to choose from.
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Water Supply Charges
Each year we set our charges according to price limits that are determined by our regulator Ofwat every five years.