My Account
Find out more about online billing, keeping your details up to date and more.
Pay a bill
Choose from several ways to pay your water bill, learn about how your bill is calculated, and log in to your account.
I'm moving home
If you’re moving home, all you need to do is complete our online moving form and we'll take care of the rest.
Online billing
Paying your bill online just got easier. Find out more information about the benefits of online billing now.
Priority Services
If you have additional needs or a disability, you can sign up to our Priority Services register for free.
I'm struggling to pay
We have a range of plans to reduce your bills or help manage your payments.
Payment Plans
If you need help paying your bill, there are a range of payment plans to choose from.
Water Supply Charges
Each year we set our charges according to price limits that are determined by our regulator Ofwat every five years.