My Account & bills

Choose from several ways to pay your water bill, learn about how your bill is calculated, and log in to your account.

If you’re moving home, all you need to do is complete our online moving form and we'll take care of the rest.

Paying your bill online just got easier. Find out more information about the benefits of online billing now.

If you have additional needs or a disability, you can sign up to our Priority Services Register for free.

We have a range of plans to reduce your bills or help manage your payments.

If you need help paying your bill, there are a range of payment plans to choose from.

Each year we set our charges according to price limits that are determined by our regulator Ofwat every five years.

If you want to know why your bills change every year and what your bills cost covers we are happy to help explain.

We’ve broken down your unmetered bill, to help answer any questions you might have.