A helping hand
We're here to help if you or someone you know needs a little extra support. Whether it's help and advice around bills, or getting assistance for additional needs, we're here for you.
Struggling to pay?
Get a helping hand to pay your water bills
If you’re struggling to pay, we have a range of plans to reduce your bills or help manage your payments.
Priority Services
Additional assistance whatever your needs
If you have additional needs or a disability, you can sign up to our Priority Services register for free. We can help with meter reading, different bill formats, priority repairs, emergency bottled water and more.
