Leak report contact
How can we help you today?
Contact our teams
Christmas Opening Hours
If you are contacting us about an operational issue such as a leak, no water or low pressure, our Customer Services team will be open normal hours over the Christmas period with the exception of the following days:
- Wednesday 25 December - CLOSED
- Thursday 26 December - CLOSED
- Wednesday 1 January - CLOSED
Our 24-hour emergency helpline will be in operation over Christmas, so if have an emergency relating to your water, please call 0345 702 3797 and we'll be able to assist you.
Report a leak
Phone: 0345 702 3797
Monday - Friday: 08:00 - 18:00 (Out of hours contact available in emergencies only.)
Online form: Report a leak.
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