Apply for mains & services

Following the changes made by the introduction of the retail water market in April 2017, if you are applying for a non-household/commercial supply or building water only supply, then you will need to appoint a water retailer to be registered to that supply. If you do not appoint a retailer, then the market will appoint one for you.

For a list of retailers in the market, please go to www.open-water.org.uk

You can either requisition mains and services from us or employ a self-lay provider to install them. Please note that our application forms may change without notice. Download a new form each time you make an application and do not rely on saved copies.

If your development is larger and will require new mains, then complete the form below. Please note: a single form can now be used to apply for both the mains and service connections at the same time. 

Mains and services application form online Application for mains and services print form More on large-scale projects

If it is likely that your development will not require new mains to be installed because it consists of only a handful of properties which all front on to an existing road, then you can complete a simpler Application for Supply Form, just for the service connections.

More on small-scale projects

If you wish to appoint your own accredited contractor to install the mains and/or services for you, then you should complete this form in conjunction with the self-lay provider you have appointed: 

Complete the self-lay application form online Application for mains and services print form More on self-lay providers