Every Drip Every Drop

From shorter showers to using a washing-up bowl, there are lots of ways you can save water by tweaking your habits. Using a little less here and there makes a big difference, helping to ensure there’s enough water to go around.

Great ways to save water

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Your Water

How can we help you today?

Every day, we supply 1.2 million people in the city of Bristol and surrounding areas with clean, fresh drinking water. No matter what the issue is, we’re always on hand to help every single one of our customers.

Is your home ready for winter?

 The colder months put your plumbing under pressure. Protect against burst pipes and chills with these top tips on preparing your pipes for winter. 

Winterproofing tips

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Need help paying?

If you’re struggling to pay, we can help. We have a range of plans to reduce your bills or help manage your payments.

Find out how we can help

Priority Services

If you have additional needs or a disability, we can help with meter reading, different bill formats, priority repairs, emergency bottled water and more.

Find out more about Priority Services

Better Futures Fund

Supporting nature, wellbeing and learning opportunities in and around Bristol.

Read more about our Better Futures Fund

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Your Supply

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Supply problems

Do you want to stay up to date with our latest incidents?

Check ongoing incidents

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Your area

Launch our interactive map to view ongoing work.

Check your area

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Report a leak

Detecting and repairing leaks is a top priority for us.

Report a leak

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Bill rises explained

How increases are set, why and when.

You may have heard about water bill increases this year. We’ve put together some handy questions and answers, to help you understand why, and let you know how you might get support should you need it.

Read our FAQs

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Water quality in your area

Enter your postcode or find your area to check your water hardness and quality.

Free water saving devices

Claim your free water saving devices at Save Water Save Money. There are lots of great items to help you save water around the home, and the Save Water Save Money team are always updating the items they supply.

Get FREE water saving devices

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*£109 saving based on a random sample of 6,500 Bristol Water customers who opted for a meter.